Comprehensive Privacy Policy

1. Introduction

Landlordlink Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include:

• Name, email address, telephone number, and postal address
• Account login credentials
• Property details and rental information
• Payment information
• Communications and correspondence with us

We also collect information automatically when you use the Service, including:

• Log information (e.g., access times, pages viewed, IP address)
• Device information (e.g., hardware model, operating system version, unique device identifiers)
• Usage data (e.g., features used, interactions with the Service)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Service and provide content or features that match user profiles or interests

4. Sharing of Information

We may share your information as follows:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Landlordlink Solutions or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among Landlordlink Solutions and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Service may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

7. Your Choices

Account Information: You may update, correct, or delete your account information at any time by logging into your online account or by contacting us. If you wish to delete or deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Promotional Communications: You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

9. International Data Transfers

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

10. Changes to this Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the privacy policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Landlordlink Solutions
Email: legal@landlordlinksolutions.ca